Terms of Service – TŪ PAKARI

Overview

This website is operated by TŪ PAKARI Limited (“Tū Pakari”, “we”, “our”, “us”). By visiting our site or purchasing from us, you agree to the following Terms of Service (“Terms”), along with any policies and guidelines linked or referenced here. These Terms apply to everyone who uses the website, including browsers, customers, and contributors.

If you do not agree to these Terms, please stop using the website immediately. We may update or amend these Terms from time to time, and any changes will be posted here. Your continued use of the website means you accept those updates.

Our online store is hosted by Shopify Inc., which provides the e-commerce system that enables us to sell our products and services.

1. Using Our Online Store

  • You confirm that you are legally old enough to enter into a contract in your country of residence, or that you have consent from a parent/guardian to use this site.

  • You must not use our products or services for illegal purposes or in breach of any laws in your location.

  • You must not attempt to harm or disrupt our website with viruses, malware, or malicious code.

  • Breaching these rules may result in your access being blocked.

2. General Rules

  • We reserve the right to refuse service to anyone at any time for any reason.

  • Content you share (excluding payment details) may be transferred over different networks in unencrypted form. However, all payment information is always encrypted.

  • You may not reproduce, copy, resell, or exploit our services or website content without written permission.

3. Information on This Website

The material on our site is provided for general use only. We do our best to keep it accurate and up-to-date, but we cannot guarantee it will always be correct, complete, or current. Relying on the content of this site is at your own risk.

4. Prices and Availability

  • Product prices may change without notice.

  • We may modify or discontinue products or services at any time.

  • We are not responsible for any losses you may face due to price changes, product updates, or discontinuations.

5. Products and Services

  • Some items may only be available online and in limited quantities. These are subject to our Return Policy.

  • We try to show colours and product images as accurately as possible, but we cannot guarantee your screen shows them correctly.

  • We may limit sales to particular regions, people, or orders at our discretion.

  • Product descriptions and prices can be changed at any time.

  • We do not guarantee that products will meet your personal expectations.

6. Orders and Account Information

  • We may refuse or cancel any order, or limit quantities, at our discretion. This may apply to orders placed with the same customer account, credit card, or shipping address.

  • If we make changes or cancel your order, we will try to notify you using the contact information provided.

  • You agree to provide accurate and up-to-date account details so we can process your orders and contact you as needed.

7. Third-Party Tools and Links

  • We may provide access to third-party tools or links. These are provided “as is” with no warranties.

  • We are not responsible for third-party websites or services. Please review their policies before using them.

8. Feedback and Submissions

If you send us suggestions, ideas, or feedback, you agree that we may use them without obligation to you.
You are responsible for ensuring your submissions do not infringe on the rights of others or contain harmful or offensive material.

9. Personal Information

Your personal information is collected and used in accordance with our Privacy Policy.

10. Errors and Accuracy

From time to time, our website may contain errors (e.g., in pricing, availability, or descriptions). We reserve the right to correct these without prior notice, even after an order has been submitted.

11. Prohibited Uses

You may not use this site or our services to:

  • Break any laws or regulations

  • Violate intellectual property rights

  • Harass, abuse, discriminate, or spread harmful content

  • Spread false information

  • Upload malware or malicious code

  • Collect personal information of others without consent

  • Interfere with security features or attempt to disrupt the site

We may suspend or terminate access if you misuse the website.

12. Disclaimers and Liability

  • We cannot guarantee that our services will always be uninterrupted, secure, or error-free.

  • All products and services are provided “as is” and “as available”.

  • To the maximum extent permitted by law, Tū Pakari and its staff will not be liable for any direct or indirect damages arising from your use of the website or products.

13. Indemnity

You agree to protect and indemnify Tū Pakari, its employees, and partners from any claims, damages, or costs arising from your use of the website or breach of these Terms.

14. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will still apply.

15. Termination

These Terms remain in effect until terminated by either party. If you stop using the website, you may terminate the agreement. We may also terminate access if we believe you have breached these Terms.

16. Entire Agreement

These Terms, together with our policies, form the full agreement between you and us and override any prior agreements.

17. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be resolved under New Zealand law.

18. Contact Us

If you have questions about these Terms, please contact us at:
📧 info@tupakari.com